What You Need To Know About Optimizing
At Your Restaurant
Restaurant operators are at a crossroads. A good economy and tight labor market have made for a shortage of available food service workers. Wages, because of the shortage and new local minimum wage laws, are raising the cost of labor. Concurrently, technology and changing consumer habits are creating demand for different skill sets for employees.
Customer expectations, driven by new technology and easy access to information about everything related to food, make it more important than ever to have the right people working for you and having the right systems to assist in finding and maintaining the right people for your organization.
Consumers expect a high level of customer service from operators. They expect courteous, efficient service. Most important they expect orders to be correct. Social media has set the expectation for every consumer. Consumers read the reviews (often calling out specific employees), see the pictures, map the location, and chat with other consumers all before entering the restaurant for the first time.
50% of restaurants cited more difficulty in finding qualified hourly workers in Q1 2019 vs. Q4 2018
Estimated turnover for hourly workers is >150% and >75% for managers
Avg hourly earnings in hospitality increased nearly 4% over the past year
14% projected employment growth for food/beverage serving workers
82% of first paid jobs for Gen Z were in a restaurant
Chains’ average labor costs as a percentage of sales rose 0.5% to 32%
Omnivore's Integrated Products and Partners for LAbor
Easy to use scheduling software designed to help you save time, reduce labor costs and improve staff communication.
Supplier, inventory and workforce management solutions – integrated and made easy.
An HRIS and dedicated HR support team to help manage and automate HR.
A next-generation software technology platform that helps hospitality business build, manage, and engage their teams.
Management and employee reporting software for comprehensive tip pooling.
An online workforce success platform that helps businesses manage scheduling, timesheets, payroll, and employee onboarding.
App Partner Capabilities
As restaurants adopt new labor solutions, functionality and flexibility are key factors for success. These technologies integrate directly into the POS to ensure that employees are doing their jobs and that restaurants are providing the best work environment for staff. Omnivore’s leading partners help operators better manage staff and streamline operations.
Time & Attendance
App Partner Success
Building and implementing strategic labor management systems has allowed our app partners’ clients to dramatically improve their business:
The Omnivore Model
Making digital restaurant commerce agile and affordable
by connecting insights, technology and Point of Sale.
Visit Our Marketplace
Click below to discover more app partners specializing in labor and every other part of your operations across front of house, back of house and outside the house.