Omnivore has helped hundreds of restaurant brands tap into the power of technology to better run their businesses, adapt to changing consumer behavior and evolving market trends, and capitalize on new opportunities.
Read our case studies below to learn how Omnivore helps our clients.
Using Omnivore, Smokey Bones achieved overnight scale for its virtual concept, The Wing Experience. It went from a 15-location pilot to 61 units nationwide, and added a second delivery service provider (DSP) while removing operational bottlenecks and directly inject ing orders into the POS system.
Doubled off-premise business
Using Omnivore to connect with Salumeria 104’s existing POSitouch POS, DinerIQ provided durable PayMyTab EMV devices to the restaurant. This allowed the restaurant better payment security and gave guests the ability to pay at the table, without requiring a new POS system.
Overall tips have increased from 10-15% to 18%
Goodfellas pizza owner Joe partnered with EZ-Chow – an Omnivore partner offering custom online ordering. Using Omnivore allowed EZ-Chow to give Joe online ordering that worked with his POS to send orders straight to his kitchen. The result was online ordering that fit with their operations with no added clutter and reduced order errors
Record-breaking online sales, including a recent weekday record of $1500 in one day.
Goodfellas pizza owner Joe partnered with EZ-Chow – an Omnivore partner offering custom online ordering. Using Omnivore allowed EZ-Chow to give Joe online ordering that worked with his POS to send orders straight to his kitchen. The result was online ordering that fit with their operations with no added clutter and reduced order errors
Record-breaking online sales, including a recent weekday record of $1500 in one day.
In addition to having the ability to take mobile orders and give more accurate wait times, the new platform gives the Mews Tavern powerful control over their loyalty program. They now have incentives for customers to sign up for their mailing list and follow their social media accounts, making it much easier to keep in touch with their customers and keep them engaged
Better host stand efficiency with more accurate wait times.
Banff Hospitality Collective is a hospitality management company based in the resort town of Banff, Alberta, Canada. Director of Restaurant Operations, Megan Roberts, drove the initiative to cut the hours spent scheduling and forecasting at their largest restaurant – a 260 -seat concept named Park Distillery with a restaurant, shop, and on-site distillery.
Time spent on scheduling labor was cut from 8 hrs to 1 hr per week
Banff Hospitality Collective is a hospitality management company based in the resort town of Banff, Alberta, Canada. Director of Restaurant Operations, Megan Roberts, drove the initiative to cut the hours spent scheduling and forecasting at their largest restaurant – a 260 -seat concept named Park Distillery with a restaurant, shop, and on-site distillery.
Time spent on scheduling labor was cut from 8 hrs to 1 hr per week
Most restaurants only push their gift cards during the holidays, but a partnership with the eGifting app, ItsOnMe, allowed Echo & Rig, a suburban Las Vegas steakhouse, to 5x their online gift card sales year-round. Seamless integration between Echo & Rig’s NCR Aloha point-of-sale, their website, and social media made for a solution that is low cost, high ROI, and easy to share at the click of a button.
Increased Online Gift Card Sales by 500%.
Before using Omnivore's Menu Management System, we needed a two-week lead to change anything on the menu. Every change needed to be updated in separate places across the website, all dayparts, all locations, and all third-party partners. Frankly, it was a full-time job updating menus and dealing with errors and failed orders. Today, utilizing Omnivore’s solutions, all of our menus can be updated within a day and stay consistent no matter where they appear.
I initially chose Omnivore's Menu Management System over the alternatives because they offered no setup fees and no transaction fees. Now, I refuse to work with any third-party app that doesn't work with Omnivore's platform. Having a single menu management solution that works with not just our delivery partners, but our other integrated apps, makes things easier on my team and allows us to make better business decisions.
Bloomin' Brands has been using the Omnivore platform for over five years now to create standardization and efficiency across all technologies connected to our POS system. Their support and reliability have been so great that I know I can trust them almost as an extension of our own team. Best of all, their Menu Management System has been a key part in smoothly expanding our delivery and takeout operations with DoorDash and UberEats, which has been critical to our off-premise expansion. Our long-standing partnership with Omnivore has helped us to continue moving forward regardless of the circumstances.
